Return & Refund Policy

Returns

  • Eligibility: Items must be unused, in the same condition you received them, and in original packaging.
  • Timeframe: You have 60 days from receipt to request a return.
  • Proof of Purchase: A receipt or proof of purchase is required.

Refunds

  • Inspection and Approval: We'll inspect the item and notify you of the refund status.
  • Processing: Approved refunds are processed to the original payment method which takes up to 7 days.

Shipping

  • Costs: You are responsible for return shipping costs, which are non-refundable.
  • Lost/Damaged: Consider using a trackable service or purchasing insurance as we cannot guarantee receipt of your item.

Exchanges

  • Items: We only replace items that are defective or damaged.
  • Contact: For exchanges, contact us at jetblowz@info.com.

Non-Returnable Items

  • Gift cards and some health/personal care items are also non-returnable.
  • Sale Items: Sale items are not eligible for refunds.

Battery Policy for TURBO JET 2.0

The TURBO JET 2.0 set includes one rechargeable battery. You will not receive multiple batteries with your purchase. If you require an additional battery, you may purchase it separately under the "Rechargeable Battery" option.

Warranty Policy

This warranty covers defects in materials and workmanship for the device only. The battery is not covered under this warranty.

Please note, the device should not be used continuously for more than 10 minutes at a time. Overuse may affect performance and void the warranty.

If any defects in the device are discovered within the warranty period, we will repair or replace the device, with customer eligible to cover the costs of shipping the device. If the defect is noticed upon the devices arrival to customer, no fees will be charged. This warranty does not cover damages resulting from misuse, accidents, or unauthorized modifications.

Attention!

We do not take any responsibility if your order has been stolen by the delivery company inside of USA or has not been able to be delivered to your doorstep due to you inability to receive it. No refunds are issued in these cases.

 

For any questions or further assistance, please contact us at jetblowz@info.com. Thank you for choosing JetBlowz!